Shipping Policy
At Gemsdeva, we are committed to delivering your orders safely, securely, and on time. Every product is carefully inspected and packed to ensure it reaches you in perfect condition.
Order Processing
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email or SMS with your tracking details.
Delivery Timeline
Standard Delivery: Your order will be delivered within 5–7 business days across India.
Delivery timelines may vary for remote locations or due to unforeseen circumstances such as weather conditions, public holidays, or courier delays.
Shipping Charges
FREE Shipping on all orders above ₹999.
For orders below ₹999, shipping charges (if applicable) will be displayed at checkout before payment.
Order Tracking
After your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to track your shipment in real time.
Secure Packaging
Every order is carefully packed to protect your products during transit. Where applicable, products are shipped with their authenticity certificate and original packaging to ensure they reach you in excellent condition.
Delivery Delays
Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:
Courier partner delays
Remote delivery locations
Natural disasters or adverse weather conditions
Public holidays or other unforeseen logistical issues
If your order is delayed, our support team will keep you informed and assist you until your order is successfully delivered.
Incorrect Shipping Details
Please ensure that your shipping address, mobile number, and email address are accurate when placing your order. Gemsdeva cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Need Assistance?
Our customer support team is available 24×7 to help you with any shipping or order-related queries.
📞 Phone / WhatsApp: +91 70489 92031
📧 Email: support@thegemsdeva.com
Thank you for choosing Gemsdeva. We appreciate your trust and are committed to delivering your order safely and on time.
Gemsdeva – Natural Beauty. Divine Energy.