Gemsdeva Customer Care
How Can We Help You?
Connect with us for gemstones, Rudraksha, bracelets, Kundali reports, astrology consultations, existing orders or general assistance.
Chat with us
WhatsApp
Quick assistance during support hours
Speak with us
+91 70489 92031
Monday–Sunday, 9 AM–11 PM
Write to us
Email Support
support@thegemsdeva.com
Support hours
9 AM–11 PM
Available every day
Send an enquiry
Get in Touch
Complete the form below and include your order number when contacting us about an existing purchase.
Business information
Registered Office
Address
Plot No. A-357, Khasra No. 268,
Chhatarpur Enclave, Phase 2,
Chhatarpur, New Delhi,
Delhi – 110074, India
GST registration
GSTIN: 07FWGPS0193M1ZW
Customer support
Monday–Sunday, 9 AM–11 PM
Email
support@thegemsdeva.com
Quick answers
Frequently Asked Questions
Helpful information before contacting our customer-support team.
What are Gemsdeva’s customer-support hours?
Customer support is available Monday to Sunday from 9 AM to
11 PM, including weekends.
Can you assist me with Kundali reports and consultations?
Yes. We can assist with free personalized recommendations,
Premium Kundali PDFs, Premium Guidance Packs and astrology
consultation bookings. Select the relevant enquiry type in the
form above.
How quickly will Gemsdeva respond?
Calls and WhatsApp messages are attended during support hours
whenever an agent is available. We aim to respond to email and
contact-form enquiries within 24 hours.
What information should I provide for an order issue?
Please provide your name, order number, registered phone number
and a clear description of the issue. Include photographs or an
unboxing video where relevant.
What is Gemsdeva’s return period?
Return requests for eligible physical products must be made
within 10 days of delivery and remain subject to the conditions
stated in our
Return & Exchange Policy
.
Personalized digital reports and delivered consultations have
separate cancellation and refund conditions.